薛毓萍

E-business Enterprise refers to those ones that adopt digital technology and Internet as primary communications medium to reengineer their business practice and operation process, and furthermore strengthen the enterprises capacity. E-business Enterprise Reengineering means that Enterprises use information technology as their framework to create knowledge and perform overall reforms. The purpose of this study is to establish an E-business Reengineering methodology for the enterprise to integrate all its available resources (e.g. human resources, facility, finances) to reengineer itself. And then the transformed company could make use of its newly business model to increase its competitive, capability, and productivity.

This Methodology separates the Steps to E-business Reengineering into four stages. First stage is to conduct industry analysis, the second stage is to plan and design the e-business environment, the third is to establish the e-business infrastructure and environment, and the last one is to perform e-business and continuously improve the process. Each stage includes its own approaches, methods. And when each stage is closed, outputs would be generated (such as forms or lists). In addition, training is also a critical factor for successfully reengineering the e-business.

This thesis selects a case of an e-business enterprise which use this Methodology as it business reengineered model. This enterprise follows these four steps stated above to reengineer its process and practices every stage approaches and methods. After its applying this mode, I did a gap analysis between before and after applied. I found that there were truly lots of qualitative and quantitative improvements. Therefore, this methodology may really works in some Taiwan e-business enterprises, and could be seemed as a good approach for them to re-reengineer its own process.